BOC: Week 8 Five Plus Five Soft Skills

What are soft skills & how can I use them through my resume?


A soft skill is "the term describes those personal attributes that indicate a high level of emotional intelligence. Unlike hard skills, which describe a person's technical skill set and ability to perform specific tasks, soft skills are broadly applicable across job titles and industries.

Five of my soft skills that I use on my resume:

- Communication, I have the ability to express myself not just with writing a memo but also expressing myself well and giving a presentation and being able to calmly talk to others as a team.

-Teamwork, I have the ability to work with others as I team I always believe that team work makes the dream work.

- Adaptability, I have the ability to adapt to any situation or circumstance, being in the industry you should be willing to learn and grow with the company.

-Problem solving, In every interview that I have had they always ask name a time where you had to resolve a problem, I am very good with problem solving and helping making sure that the customer is always right and always happy regardless of who is in fault in my industry the customer is always right.

-Strong Work Ethnic, I am able to get the job done and do the job right, having a strong work ethnic meaning always on time can be depended on and can get the job done.

Week 6: EOC

• Executive Chef

• • Las Vegas,NV - Las Vegas Town Square Restaurant

• Aloha~

                                                                                           

  Tommy Bahama is a lifestyle company that defines relaxed, sophisticated style.  From its casual-yet-upscale collections of men's and women's apparel, swimwear, footwear, accessories and home furnishings to island-inspired cuisine and cocktails with a signature twist at our restaurants, your island escape is well within reach.  Tommy Bahama is looking for qualified team members to join our efforts to create an island lifestyle that inspires the world to relax.

                                                                                           

  MISSION

  Responsible for kitchen operations, P&L responsibilities and to ensure team delivers exceptional culinary experiences to our Guests while exhibiting PARADISE Core Values and following policies, procedures, and standards.

  KEY RESULTS AREAS

  • Through hands on approach, develop and promote learning, nurturing environment for all restaurant Team Members that focuses on proper cooking techniques, knife skills, time management and accountability to ensure culinary, sales, and service success and internal career growth.
  • Develop and implement strategies to increase qualified applicants, including but not limited to proactively recruiting.  Thoughtfully hire, develop, and mentor the team.
  • Maintain appropriate staff levels based on projected sales and business needs.
  • Be up-to-date with current food trends through research and partnership with vendors.  Apply learned information to daily, weekly, monthly specials and menu development.
  • Minimize employee turnover rates by focusing on hiring qualified people, taking time to effectively orient new employees, set clear performance expectations, train, coach, and give constructive performance feedback.
  • Facilitate implementation of company learning/training programs, follow-up and monitor performance to ensure transfer of learned skills on-the-job.
  • Cultivate an environment of open, authentic dialogue with the restaurant team, senior team and home office partners.
  • Practice proactive performance management in partnership with the General Manager (and HR when necessary) to ensure adherence to employment policies and procedures.
  • In partnership with the General Manager, assist employees with career development strategies to improve employee retention and build bench strength.
  • Manage individual restaurant expenses ensuring budgetary compliance.  Effectively communicate and justify monthly financial information including but not limited to food cost, labor expense, and supply purchases.
  • Ensure consistent execution of Company policies and procedures.
  • Develop/streamline restaurant processes in partnership with the General Manager and Director of Culinary.
  • Manage payroll hours to budgeted payroll percentage.
  • Incorporate and administer applicable safety and sanitation programs according to federal/state/local law for the restaurant, employees, and Guests.
  • Proactively seek out marketing opportunities/outreach within the community to increase brand awareness and restaurant exposure.
  • Partner with Retail to leverage the Retail/Restaurant relationship during marketing and sales events and joint project to benefit the entire location and Company.
  • Communicate the Tommy Bahama lifestyle through brand execution, both visual and experiential.
  • Ensure employee appearance appropriately reflects the Tommy Bahama brand image.
  • Manage upkeep of physical restaurant in partnership with the General Manager.
  • Responsible for embracing, articulating, and reflecting the Tommy Bahama Culture.
  • Influence the team to embrace, articulate, and reflect the PARADISE Core Values.
  • Demonstrate the Tommy Bahama PARADISE Core Values in all business decisions and actions.
  • Commit to maintain the culture through the evolution of the business.
  • Co-manage Team Meetings with Retail as needed. Ensure restaurant programs and retail programs are communicated and consistently executed between teams.
  • Partner with the General Manager on personnel and operational issues that may, from time to time, involve both the restaurant and retail side of the businesses.
  • Be receptive to feedback and coaching.
  • Responsible for achieving or exceeding kitchen financial expectations (i.e. food cost, food efficiencies, labor costs, and direct kitchen expenses).
  • Possess complete knowledge, execution, and enforcement of all food and beverage menus – including ingredients, preparation methods, and presentation.
  • Ensures the safety, cleanliness and sanitation of the kitchen by maintaining specified agency standards through proper supervision and training.
  • Possess complete knowledge, application, and enforcement of all policies, procedures, and standards.
  • Other duties as assigned.

  EXPERIENCE, TALENT AND EDUCATION

  • Bachelor’s Degree in Culinary Arts, Hospitality, or similar preferred
  • Minimum 5 years of high-volume culinary/hospitality experience
  • Minimum 3 years of high-volume kitchen leadership experience
  • Must have current food handler’s card and alcohol service certification as required by federal/state/local law.
  • Extremely strong leadership skills, verbal and written communication skills, listening skills, ability to check for understanding after direction is given (follow up,) basic math skills, strong organization skills, ability to multi task, team builder, proven track record of increasing experience and responsibility.
  • Computer based skills – Windows and Microsoft Office based management reporting. Point of Sale System, Internet/Intranet, and Outlook e-mail.
  • Food/restaurant service skills – all phases of food procurement, production and service, including inventory and ordering, storage and rotation, food preparation, recipe adherence, plate presentation, and service and production time standards.

  Mahalo (thank you) for your interest in Tommy Bahama!

  
  

Week 3 : EOC

Their Statement was :

Workplace Fairness is the most comprehensive resource online for free information about workers’ rights.
Fair treatment of workers is sound public policy and good business practice, and access to information about workers’ rights is an essential ingredient in any fair workplace. Support Workplace Fairness

Three resources:

Your Rights

Please select one of the following topics for further information:

Hiring & Classifications

Looking for a new job? Wondering if the questions you were asked at the interview were legal? This section addresses some of the most common issues you may encounter in the hiring process, and how you are classified as a worker may affect your workplace rights.

Discrimination

Are you being treated differently at work? If so, is it because of your race, sex, age, disability, national origin or religion? Wondering what other kinds of discrimination are illegal? Get the facts on workplace discrimination here.

Harassment & Other Workplace Problems

Whether you're being pressured to have sex with your boss, forced to listen to foul language or slurs, or wondering whether the comment you made might get you in trouble, you'll find this information on harassment and other problems you might encounter on the job to be helpful.

Unpaid Wages/Wage & Hour Problems

Not getting paid what your employer owes you? Are you forced to work overtime, but not receiving any extra pay? Get the facts on "wage and hour" laws here.

Benefits & Leaves

For most employees, your job isn't just about the pay, but also what benefits are included. Sick leave, disability leave, family/medical leave--the different kinds of leave you may be allowed to take can be confusing. Get information about health care coverage, pensions, leave eligibility and other benefit-related information here.

Privacy & Workplace Surveillance

Is somebody watching you? It just might be your employer. Find out here what rights to privacy in the workplace you do and do not have.Endorsements